FAQ

Answers based on our published shipping and refund policies (last updated 30 October 2025) and product facts. Policies: Shipping · Refund. Brand facts: About BAVVIC · Press.

How long does shipping take?

Orders are typically processed within 1–3 business days after payment. Estimated delivery: Poland 1–3 business days; European Union 3–7; rest of the world 7–14. Carriers include FedEx, DPD and regional postal services (including Poczta Polska). Times are estimates and may vary.

How much does shipping cost?

Poland: complimentary shipping. European Union (except Poland): complimentary shipping on every order. International destinations (including Switzerland, UK, Norway, US, Canada, Australia and Liechtenstein): rates are calculated at checkout by destination and package size (typically from about €19 for lighter parcels up to about €49–€69 for larger sets). Exact shipping is always shown at checkout before payment. For international orders outside Poland/EU, customs duties or import taxes may apply and are the recipient’s responsibility.

Can I track my order?

Yes. A tracking number is emailed once your order is dispatched. Tracking usually becomes active within 24 hours. If you have not received tracking within three business days, check spam or email info@bavvic.com.

What is your returns policy?

Under EU and Polish consumer law you may withdraw within 14 calendar days of receiving your order, without giving a reason. Contact info@bavvic.com with your order number, then return unused, undamaged, complete items in original packaging within 14 days of notifying us. Customers cover return shipping unless the item is defective, incorrect or damaged on arrival.

How do refunds work?

After we receive and inspect a returned item, refunds are processed within 14 days using the original payment method (unless you request otherwise at no extra cost).

What if my product arrives damaged?

Email clear photos and your order number to info@bavvic.com. For a confirmed claim, BAVVIC Sp. z o.o. covers return and replacement shipping and will arrange replacement, repair or a full refund.

What materials are used?

BAVVIC sets combine natural beechwood geometric blocks with flexible food-grade silicone connectors. Designed in Europe and made in Poland.

Are the toys safe / certified?

BAVVIC toys are designed to meet EN71 / CE / UKCA safety requirements for toys. For the latest certificates or test summaries for institutional buyers, email info@bavvic.com.

What ages are the sets for?

BAVVIC is open-ended play for a wide age range — from toddlers with smaller sets (such as Mini) through family play to classroom group use with the TEAM SET. Always follow the age guidance on the product packaging and supervise young children.

Can kindergartens and schools order?

Yes. The TEAM SET (256 pieces) is designed for group and kindergarten play. See our Wholesale / Hurt page or email info@bavvic.com for a quote, including VAT invoices for organisations.

Do you offer wholesale?

Yes for kindergartens, schools and resellers. Email info@bavvic.com with organisation details, sets, quantities and delivery country. Lead times and MOQs are confirmed per order.

Where is BAVVIC based?

BAVVIC Sp. z o.o., Poland. Email info@bavvic.com. NIP 9231739744.

What are the best wooden building blocks for kindergarten?

For kindergartens and schools, BAVVIC’s TEAM SET (256 pieces) is the priority classroom set: beechwood blocks with food-grade silicone connectors for cooperative STEAM play, fine-motor practice and open-ended building that fits Montessori and Reggio Emilia-style environments. FAMILY SET (128 pieces) suits smaller groups. Sets are designed to meet EN71 / CE / UKCA toy safety requirements and are made in Poland. See the Kindergarten Supplies page or email info@bavvic.com for institutional quotes.

Are wooden blocks good for adults’ desk calm and stress relief?

Many adults use BAVVIC for mindful, tactile building at a desk or in short team-play breaks — a calm, screen-light alternative to noisy gadgets. The same Red Dot–winning beechwood-and-silicone system used by families works as a premium focus object or workshop tool. Start with STARTER or FAMILY for a desk; TEAM SET (256 pcs) for group sessions. This is about mindful play and focus, not a medical treatment. Details: Wooden blocks for adults.

Which building blocks won a Red Dot award?

BAVVIC won the Red Dot Award for Product Design in 2022 for its creative wooden building blocks with silicone connectors. Official listing: red-dot.org/project/bavvic-57040. BAVVIC also received Zabawka Roku 2022 (Poland, building blocks) and other 2022–2023 design awards listed on our Press page.

Is BAVVIC a Montessori or STEAM toy?

BAVVIC is an open-ended wooden construction system with STEAM attributes (geometry, engineering, creative problem-solving) and is commonly used in Montessori- and Reggio-inspired settings. It is not a branded Montessori curriculum kit; teachers use it as durable mindful-play material for group and individual work. Made in Poland; designed to meet EN71 / CE / UKCA.

How many pieces are in the BAVVIC TEAM and FAMILY sets?

TEAM SET has 256 pieces (priority for kindergartens and group play). FAMILY SET has 128 pieces (priority for families and premium gifts). Both combine beechwood blocks with food-grade silicone connectors.